DXC Workplace Services helps organizations improve employee productivity and experience without adding new tools or operational complexity.
DXC Technology has announced DXC Workplace Services, a new AI-enabled workplace managed service offering. Powered by DXC OASIS, the new workspace offering uses agentic AI workflows alongside human expertise to support employee IT needs through email, chat and voice.
According to DXC, many organizations still continue to operate fragmented tools, disconnected workflows, and reactive support models, that can cause workflow disruptions.
The AI-powered workplace offering can proactively identify and resolve issues before they disrupt employees, helping improve employee experience and productivity, according to DXC
DXC Workplace Services is designed to work with the customers’ existing technology environments, including platforms, devices and services, without requiring additional tools.
“Enterprises should not have to choose between advancing business priorities, improving IT efficiency, and delivering a stronger employee experience. We designed DXC Workplace Services to help organizations achieve these objectives simultaneously by aligning workplace experiences to how employees work, reducing friction both within and across employees’ workplace environment to facilitate a seamless, wholistic experience,” said Kelly Candler, Global Offering Lead, Workplace & Business Process Services, DXC Technology.
DXC Workplace Services Highlights
According to DXC, the offering can deliver:
- 40% reduction in operational complexity
- 60% fewer service desk calls
- 50% of device issues resolved before employees notice
- 15+ hours of productivity returned to every employee each month
Disclaimer: This article is based on the DXC Workplace Services launch announcement published by DXC Technology. Readers are encouraged to visit the DXC website for complete details.
