NTT DATA, AWS Partner for AI-Powered Contact Center Solutions
NTT DATA has partnered with AWS to offer AI-powered, industry-specific contact center solutions built on Amazon Connect, the cloud-based contact center platform from AWS. The...
Category : AI
Artificial Intelligence is the engine of modern business in the MEA region. We track GenAI adoption, enterprise deployment strategies, and the trends reshaping regional business intelligence. Artificial Intelligence news and trends from across MEA.
Confluent, VCARB F1 Team Partner for Real-Time Intelligence
Confluent has announced a new multi-year partnership with the Visa Cash App Racing Bulls (VCARB) Formula 1 team. From this weekend at the Formula 1...
ASUS Techsphere Forum Unveils Smarter AI for Work, Learning
ASUS recently conducted its first-ever Techsphere Forum in Dubai, gathering end users and partners to experience the company’s latest products, solutions, and innovations. Held at...
UiPath Launches Voice Agents Powered by Google Gemini
Voice interactions add context, nuance, and collaboration, allowing AI agents to handle unpredictable tasks more effectively UiPath has announced the launch of the UiPath Conversational...
Samsung, OpenAI Partner to Advance Global AI Infrastructure
OpenAI and Samsung, including Samsung Electronics, SDS, C&T, and Heavy Industries, have announced a strategic partnership via a letter of intent (LOI). The collaboration aims...
Cisco Unveils AI-Powered Webex Contact Center Upgrades
Cisco has announced enhancements to the Webex Customer Experience portfolio, including a new AI-powered tool for supervisors launching in early 2026 to unify quality management across the...
ServiceNow Unveils AI Experience, the UI for Enterprise AI
New AI Experience unites people, data, and workflows, with ServiceNow’s built-in governance and security, on an intuitive, multimodal interface designed for AI ServiceNow has introduced...
Cloudflare Launches NET Dollar for AI-driven Internet
Cloudflare has announced plans to introduce NET Dollar, a new U.S. dollar-backed stablecoin that will enable instant, secure transactions for the agentic web. NET Dollar...
Cloudflare Offers Free AI Crawler Protection for Media and NGOs
Cloudflare is expanding Project Galileo to help nonprofits and independent media control how AI services access their websites. The program, which includes 750 journalists, news...
ManageEngine Unveils Major GenAI Update for ServiceDesk Plus
ManageEngine has announced a major GenAI release in the cloud version of its unified service management platform, ServiceDesk Plus. The release will transform service experiences...