GigaOm Radar Report highlights Riverbed’s capabilities in balancing autonomous AIOps with enterprise IT governance and visibility.
Riverbed has been recognized as a Leader in the 2026 GigaOm Radar Report for AI for IT Operations (AIOps). The company was positioned in the Agile Optimizers quadrant, reflecting a strategic focus on accelerating problem resolution and optimizing IT operations through AI-driven automation.
AIOps Report Highlights on Scaling Autonomous IT Operations
The GigaOm report identifies a critical consideration for organizations evaluating AIOps platforms: balancing the freedom of autonomous AI agents with the governance and visibility required by IT teams. Riverbed reports that its enterprise and government customers have executed over half a billion cumulative AI-driven automations.
Despite this scale, enterprise demand for operational oversight remains high. According to Riverbed’s 2026 Survey on the ‘State of Autonomous IT Operations,’ 69% of respondents stated they want autonomous operations to remain supervised by humans.
AIOps Report: Core Platform Capabilities
The GigaOm report highlighted Riverbed’s strengths in remediation action governance, AI decision audit trails, and root-cause analysis. The platform’s operational capabilities are driven by:
- Riverbed IQ: A single intelligence layer combining full-fidelity telemetry across endpoints, applications, networks, and clouds to enable governed automation.
- Riverbed Q: A natural-language conversational interface that makes operational intelligence accessible to IT teams.
- Governed Automation and Agentic AI: Policies, approvals, and audit trails that allow organizations to increase AI autonomy while maintaining strict IT oversight.
- AI-Ready Data: Full-fidelity telemetry and contextual correlation give AI the trusted operational intelligence needed to understand issues, identify root causes, and take precise action.
“As organizations move from AI-assisted to autonomous operations, they need AI they can trust to act,” said Richard Tworek, Chief Technology Officer at Riverbed. “Riverbed combines full-fidelity contextual intelligence with governed, IT-controlled AI and automation to help customers predict, prevent and resolve issues with increasing levels of autonomy, while maintaining the oversight and control enterprises require.”
“As AIOps evolves from helping teams understand incidents to taking action on them, enterprises need strong operational context coupled with appropriate governance,” said Whit Walters, GigaOm Radar Report author and analyst. “Riverbed IQ brings together network and end-user telemetry with runbook-driven investigation and remediation, while providing the controls and auditability organizations need as they increase the use of AI and automation in IT operations.”
Disclaimer: This article is based on a press release issued by Riverbed and has been edited for length and editorial clarity. Product capabilities and survey data are based on information provided by the company.
