Cisco Unveils AI-Powered Webex Contact Center Upgrades
Cisco has announced enhancements to the Webex Customer Experience portfolio, including a new AI-powered tool for supervisors launching in early 2026 to unify quality management across the...
Tag : Webex Contact Center
Cisco Brings New Webex Service Offering in the UAE
Cisco launches a point of presence for its Webex Calling and Webex Contact Center media services in the UAE. Cisco has announced the launch of...
Webex by Cisco Introduces AI-Powered Solutions to Enable Contact Center Agents and Reduce Burnout
Stress and burnout are common in the workplace, and even more so within contact center employees. In fact, a study found, agent turnover is twice that of...