Intel has released new findings from a global survey of 5,050 business and IT decision-makers across 23 countries, revealing that AI PCs are rapidly gaining traction as businesses look to accelerate innovation, elevate productivity, and enhance IT efficiency.
According to the survey, a remarkable 90 per cent of respondents believe AI PCs will significantly boost productivity, with nearly half expecting a substantial increase in performance across daily workflows. Meanwhile 92 per cent associate AI PCs with enabling new products, services, and revenue streams, highlighting a strong connection between AI integration and business innovation. As organizations modernize their tech infrastructure, 87 per cent of businesses globally are either in the process of upgrading to AI PCs or plan to do so in their next device refresh cycle, signalling a major shift in workplace computing.
Despite the enthusiasm, security concerns persist, particularly among non-adopters, with 33% citing it as their primary barrier. However, the picture looks different among AI PC users. Just 23% of adopters report security as an issue, thanks to advanced built-in hardware security features that protect data and systems from the ground up. Unlike traditional cloud-based AI solutions, AI PCs are capable of processing sensitive workloads locally, keeping data on the device and reducing exposure risks, which is especially valuable for regulated industries such as healthcare, finance and legal services.
The survey also highlights a strong investment appetite for AI PCs. Business leaders say they are willing to pay up to 25 per cent more for devices that deliver AI PCs that deliver higher performance, power efficiency, and long-term value. In fact, early adopters report up to 213 per cent ROI over three years, with 90 per cent fewer on-site IT visits and 65 per cent less time spent on device management. These efficiency gains allow IT teams to redirect their focus to strategic initiatives that drive growth.
Yet training remains a persistent challenge. While 95 per cent of respondents agree training is essential to maximizing ROI, only 42 per cent of organizations offer ongoing support programs. One-off tool briefings remain common, but continuous learning is critical as AI capabilities evolve. While AI PCs do not require a completely new skill set, organizations need to align training with specific workloads and roles to fully unlock the benefits of the technology. Without this, businesses risk falling short of their productivity and innovation goals.
The findings are clear: AI PC adoption is both a technology upgrade and a strategic imperative for forward-looking organizations. With Intel on track to deliver 100 million AI PCs by the end of 2025, businesses can unlock new levels of performance, protection, and productivity if they take that step sooner rather than later.
