Cisco Unveils AI-Powered Webex Contact Center Upgrades
Cisco has announced enhancements to the Webex Customer Experience portfolio, including a new AI-powered tool for supervisors launching in early 2026 to unify quality management across the...
Tag : Agentic AI in Customer Experience
Agentic AI Brings Empathy to Customer Experience
IT Max Global showcases how Agentic AI delivers seamless, unobtrusive technology designed to enhance customer experience – not replace human interaction As customers demand faster,...
Customer Experience Live Show: AI, Agentic AI Take Center Stage
Customer Experience Live Intelligence Report 2025 reveals 89% of organizations are investing in AI-powered experiences and predictive analytics as companies move from reactive service to...