Cisco Unveils AI-Powered Webex Contact Center Upgrades
Cisco has announced enhancements to the Webex Customer Experience portfolio, including a new AI-powered tool for supervisors launching in early 2026 to unify quality management across the...
Tag : AI in Customer Service
Cisco: 10 Ways AI is Transforming Customer Service in 2025
As the customer service landscape rapidly evolves, Cisco unveils how organizations in the UAE and beyond are leveraging AI to deliver proactive, personalized, and efficient...
Report: ServiceNow Releases Consumer Voice Report 2025
Nearly half of UAE consumers feel AI not meeting their customer service expectations, as per ServiceNow Consumer Voice Report 2025 ServiceNow, the AI platform for...