Freddy AI Agent to Boost Customer, Employee Experience
Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users’ tickets Freshworks Inc., today...
Tag : Freshworks
Freshworks Study: AI Saves UAE Workers 4.5 hours Per Week
The UAE has once again demonstrated its global leadership in technology with the country, alongside India, leading globally in terms of both AI knowledgeability as...
Freshworks Announces CEO Transition
Freshworks’ Founder and CEO Girish Mathrubootham will transition to role of Executive Chairman, President Dennis Woodside to become Chief Executive Officer & President Freshworks Inc....
Freshworks Appoints Abe Smith as Chief of Global Field Operations
Former Zoom executive brings enterprise experience driving revenue at leading Silicon Valley cloud companies Freshworks Inc., (NASDAQ: FRSH) today announced the appointment of Abe Smith...
Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer
Former F5, Microsoft, Adobe executive brings stellar track record to lead new go-to-market function for the multi-domain global business software company Freshworks Inc., Inc. (NASDAQ:...
5 Truths that are Shaping the Great Software Reset
By Sandie Overtveld, SVP of Freshworks APAC and MEA The Arab Gulf’s relationship with technology has always been one of willingness and ambition. To build...
Freshworks Report: Massive Opportunity for IT Leaders Leveraging AI
The annual “State of Workplace Technology” report finds, IT is managing 71% more software than last year and using AI to combat growing software complexity...
Freshworks Appoints Johanna Jackman as Chief People Officer
Freshworks Inc., (NASDAQ: FRSH) today announced the appointment of Johanna Jackman as the company’s new Chief People Officer (CPO). Johanna joins the executive team and...
Commercial Bank of Dubai Enhances Customer Experience with Freshworks
CBD leverages Freshdesk to increase efficiency and deliver superior customer experience Freshworks Inc. (NASDAQ: FRSH), today announced that Commercial Bank of Dubai (CBD) has enhanced...
Freddy AI: Freshworks Unveils AI-Powered Customer Service Suite
Freshworks Inc., (NASDAQ: FRSH) announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and automated ticketing management...