NTT DATA, AWS Partner for AI-Powered Contact Center Solutions
NTT DATA has partnered with AWS to offer AI-powered, industry-specific contact center solutions built on Amazon Connect, the cloud-based contact center platform from AWS. The...
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Samsung, OpenAI Partner to Advance Global AI Infrastructure
OpenAI and Samsung, including Samsung Electronics, SDS, C&T, and Heavy Industries, have announced a strategic partnership via a letter of intent (LOI). The collaboration aims...
Cisco Unveils AI-Powered Webex Contact Center Upgrades
Cisco has announced enhancements to the Webex Customer Experience portfolio, including a new AI-powered tool for supervisors launching in early 2026 to unify quality management across the...
ServiceNow Unveils AI Experience, the UI for Enterprise AI
New AI Experience unites people, data, and workflows, with ServiceNow’s built-in governance and security, on an intuitive, multimodal interface designed for AI ServiceNow has introduced...
Sophos Brings AI-driven Cybersecurity, MDR to GITEX 2025
Sophos has announced its participation at GITEX Global 2025, taking place from October 13–17 at the Dubai World Trade Centre. At the event, Sophos will...
AI Workforce Consortium Finds AI Skills Now Vital for ICT Roles
The AI Workforce Consortium has released its second study, “ICT in Motion: The Next Wave of AI Integration,” showing that AI roles now drive growth...
BeyondTrust Boosts Identity Security, Makes AI Insights Actionable
BeyondTrust has announced the availability of new AI security controls in Identity Security Insights. These capabilities provide visibility into AI agents, secure orchestration of their...
HPE Unveils KSA Cloud Instance for Juniper Mist AI Networking
A new local cloud instance in KSA for the HPE Juniper Networking Mist AI-native networking platform helps organizations meet data privacy and compliance requirements HPE...
CrowdStrike Secures AI for the Enterprise
CrowdStrike has announced innovations with AWS, Intel, Meta, NVIDIA, and Salesforce to secure the future of enterprise AI. By embedding protection with the world’s AI leaders,...
Gigamon Brings AI-Powered Deep Observability to Saudi Arabia
Gigamon has opened a new office in Riyadh, reinforcing its commitment to customers in Saudi Arabia and the Middle East. The expansion gives organizations access...